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Kayak.com Reviewed by Leigh Duncan July 25, 2006

Posted by pakman050 in Websites.

Here is an article written by my good friend Leigh Duncan.

Its summer and if you haven’t already planned your vacation, then you will need to hop on this site ASAP. As GotoMedia’s exclaimes “Exceed Expectations and Take Vacations”, Kayak.com is a great case study that illustrates the power of customer centricity in usability.

Click here for the full article.

By the way, if you already haven’t signed up for the Goto Report. Do it, its a great resource for the sleuth of experts in our industry.



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